TSIA Discussions
A community for technology and services professionals to navigate business challenges together.
Category List
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Find community updates, getting started tips, FAQs, and other activities, as well as resources that explain how you can use TSIA Discussions
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Products & Services Offer Portfolios, Growth, and Delivery88 discussions 309 comments Most recent: Industry standard: price increases by LIUBOMYR POLIARUSH February 29
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Profitable and sustainable growth challenges51 discussions 203 comments Most recent: Do you bundle a flat fee for unlimited training and certification with a "partner company" license? by Lawrence Kaye July 2023
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Support & Field, Professional, Managed Services, and Training191 discussions 713 comments Most recent: How do you measure RMA turnaround time? by Serges Lemo March 18
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A community for Customer Success teams72 discussions 248 comments Most recent: Usage of AI in Learning & Development? by Maria Manning Chapman February 29
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Collaboration and changes in the hybrid workplace12 discussions 56 comments Most recent: What does Post-Pandemic Service Delivery professionalism look like? by Chip VonBurg March 6
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1 discussion 0 comments Most recent: Any thoughts on the TSIA World Pathway: Creating Viable XaaS Offers (Orlando 2022) ? by LauraFay May 2022
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2 discussions 3 comments Most recent: Personal vs. Impersonal Customer Experience by Doug Caviness May 2022
Popular Tags
- CX / Customer Experience 5
- Service Offers 4
- XaaS / SaaS Revenue 3
- Customer Satisfaction CSAT 3
- SaaS Support Models 3
- Monetization / Pricing 2
- KPIs 2
- Go To Market Strategy 2
- Digital Transformation 2
- Digital Experience 2
- Customer Training 2
- Customer Renewal 2
- Knowledge Management 1
- Partner Program 1
- Proactive Support 1
- Product Roadmap 1
- Sales 1
- Talent Management 1
- Technology Services Product Management 1
- Customer Lifecycle 1