2022 Tech Economic Sentiments Survey
If you are looking for visibility on how the current economy is impacting the technology industry, this is the survey for you (less than 20min to complete): https://survey.tsia.com/s3/6917452

Customer Success

Archives for May 2022

Discussion List

  • ThomasLah
    Partner led CS
    An attendee from Interact has the following question: When selling XaaS solutions through a tier 2 distribution model, what have you seen put in place with Partners to successfully drive adoption of …
    Answered ThomasLah 40 views 5 comments Most recent by Patrick McGowan Customer Success
  • ThomasLah
    How to avoid giving CS away for free
    Attendee from Orlando wants to know how to prevent sales reps from giving away CS for free. Couple of quick tactics: Have clearly defined CS offers that do have defined prices. Clear discounting pol…
    Answered ThomasLah 30 views 2 comments Most recent by CarlosAlves Customer Success