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Customer Success

Archives for May 2022

Discussion List

  • ThomasLah
    Partner led CS
    An attendee from Interact has the following question: When selling XaaS solutions through a tier 2 distribution model, what have you seen put in place with Partners to successfully drive adoption of …
    Answered ThomasLah 49 views 5 comments Most recent by Patrick McGowan Customer Success
  • ThomasLah
    How to avoid giving CS away for free
    Attendee from Orlando wants to know how to prevent sales reps from giving away CS for free. Couple of quick tactics: Have clearly defined CS offers that do have defined prices. Clear discounting pol…
    Answered ThomasLah 31 views 2 comments Most recent by CarlosAlves Customer Success