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Customer Success
Archives for March 2023
Discussion List
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Is there a Support tool that stores customer specific info?Is there such a thing as one support tool that accommodates easy access to specific account data (like architecture diagrams). I want engineers working tickets to be able to reference information th…
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Branding and Voice of Digital Customer SuccessAs we begin to build our digital CS model, moving away from a named CSM, we need to establish a cohesive brand and DCS voice across channels that is personal. I'm wondering what other companies are d…
