Remote Services
Archives for June 2020
Discussion List
-
How are people applying scenario planning to technology services?The events of the past few months have renewed my interest in formal scenario planning. I found myself and my business less well prepared for Covid 19 than I would have hoped. I have now begun the ha…
-
Are you seeing a significant shift from field delivered services to carry-in/depot services?For business customers, hardware repairs have been historically delivered at their place of business. Given the current pandemic, are your customers shifting to other methods of delivering break/fix…Accepted Answer Trae Shattuck 11 views 3 comments 0 points Most recent by John Ragsdale Remote Services
-
Are you providing AR/VR tools to customers so they can perform remote services on their environment?We are actively pursuing a path to deliver AR technologies to our field resources to enhance their ability to deliver services (i.e., break/fix services) in the field to our customers. However, we h…Accepted Answer Trae Shattuck 122 views 8 comments 5 points Most recent by Thomas Lah Remote Services
Hello there