Services Delivery & Operations
Archives for January 2021
Discussion List
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Do you survey re-opened cases?Looking for input from the community on whether you survey cases when re-opened, which could result in a case being surveyed multiple times. If yes, how do you account for an engineer receiving two s…Answered Karen Bautista 61 views 9 comments 0 points Most recent by Karen Bautista Services Delivery & Operations
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ES under Product Organization - what is your experience?Does anyone know of an ES organisation that sits under Product organisation? I am curious to learn about what are the Pros and Cons of that set-up.Answered AnaHowes 43 views 5 comments 0 points Most recent by LauraFay Services Delivery & Operations
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CSAT/Customer Satisfaction for Professional Service Engagments/Projects?Hi, What questions/feedback are you requesting from Customers on close of a Professional Services engagement? Are you just asking for Satisfaction, if they would hire the consultant, ect.Answered MelanieCarlson 150 views 2 comments 0 points Most recent by GailPropson Services Delivery & Operations
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iOS vs Android Usage in Inpatient Facilities by CliniciansHi there, I'm hoping to find current research that focuses on the percentage of inpatient care providers that use iOS vs Android devices for clinical care. We'd love any insights that others have ga…Answered Shawna Norris 42 views 3 comments 0 points Most recent by Shawna Norris Services Delivery & Operations