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Technology & Services Strategy
Archives for April 2022
Discussion List
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Any suggestions on how best to leverage vertical expert channel partners?Our business mostly deals with indirect channel and includes many vertical expert channel partners. As we plan to transform the as-an-asset to as-a-service, how best to leverage the vertical expertis…Answered Amit Raut 22 views 3 comments 0 points Most recent by Jonathan Corrie Technology & Services Strategy -
What is the best strategy to Pilot a subscription offer if the customer base is mostly SMB?By way of segmentation, it is becoming clear that our customer base is mostly SMB. If there were key Enterprise customers avaiable, the pilot exercise would be focused on couple of those accounts. wh…Answered Amit Raut 32 views 2 comments 1 point Most recent by Amit Raut Technology & Services Strategy
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How rapidly does your company disposition enhancement requests?When customers submit product enhancement requests, they should be dispositioned (ie ruled on and decided go/no go) in order to avoid the customer perceiving that their request went into a "blac…Answered Neal Hatton 22 views 1 comment 0 points Most recent by Carlos Alves Technology & Services Strategy -
SaaS vs Managed ServicesHello community, as the move to cloud accelerates pushing the pace on the digital transformation, we see more and more customers confusing SaaS with Managed services. Any good documentation/presentat…Answered GoncaloPereira 22 views 2 comments 0 points Most recent by GoncaloPereira Technology & Services Strategy -
What was your criteria for selecting an Integration Platform (Boomi, Tibco, Mulesoft)?There are plenty of iPaaS solutions in the market so I would like to know 1) how did you select your solution 2) what's your satisfaction with the solution you chose 3) Is there anything you wished y…Answered ✓ YazminGutierrezEscoffie 32 views 2 comments 1 point Most recent by YazminGutierrezEscoffie Technology & Services Strategy