Culture & Well-being

Discussion List

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  Training for High Performing Teams

  Hi TSIA Exchange! I have heard from a few members that since their team is very high performing they are prone to internal promotions and need to hire and get new employees up to speed frequently and…

  LexiProvost 38 views 2 comments 5 points Most recent by JasonSeals June 20
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  Virtual New Hire Training in a Remote World

  With the uncertainty of when/if/how we will return to the office. How do you find yourself leveraging existing tools or new tools to properly train and integrate new hires? We are really honing in ou…

  Answered ✓ EddieAguilar 69 views 7 comments 0 points Most recent by JasonSeals May 15
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  What are you doing for yourself and your team to cultivate creativity?

  Professional services and customer success frequently require creative understanding and solutions to customer challenges. But the pressure to deliver and the isolation of Covid can sap creative ener…

  Answered StevenForth 21 views 1 comment 0 points Most recent by StevenForth November 2020
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  How do you get alignment on strategy and connect strategy to execution?

  I understand that alignment is not a once and done sort of thing but something that needs to be worked towards. But how do you do this? I think we can get out of alignment in three ways: Different pa…

  Answered ✓ StevenForth 53 views 5 comments 1 point Most recent by Christine Sei October 2020
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  Mental Well-Being

  Richard Branson says, "If you take care of your employees, they will take care of your clients." What has your company been doing to promote the mental well-being of your employees during …

  ChrisHolm 156 views 18 comments 5 points Most recent by ChrisHolm June 2020
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  What silver linings are you finding through this time of change?

  As many challenges as we're all facing I would love to hear some wins! While I've been working from home the past few months I've seen the faces of coworkers I wouldn't have otherwise seen unless ons…

  Answered Elise Lostutter 21 views 3 comments 0 points Most recent by Courtney Ellis June 2020
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  Returning to "normal" - what does it look like?

  As businesses start to re-open in phases what are some things that support centers are doing to ensure that people returning to the office have "clean" equipment? (headsets/microphones) ? …

  Answered Deby Covey 23 views 1 comment 0 points Most recent by LexiProvost May 2020