What are the top SaaS outage communication best practices?
Daniel Coullet VP SupportFounding Member, Founding Analyst | Scholar ✭✭
edited May 2020 in Service & Delivery
Qlik is transitioning to SaaS first and I am looking for best practices to manage communication to internal and external stakeholders. With COVID-19, communication is becoming a key factor of success so any help would be very much appreciated.