Jump into the conversation with new questions and insights here in TSIA Exchange.
Are you extending existing contracts to accommodate customers impacted by the Pandemic?
In the wake of this crisis, is your organization changing or extending contract dates for service delivery packages?
Best Answer
-
@Courtney Ellis , in addition to the live poll, we collected data on related questions in April.
At that time, 47% of technology providers were providing exemptions/extensions on Subscriptions. Regarding these exemptions, we asked a follow-up in terms of grace period lengths. 32% selected 1 month, 36% selected 2 months, and the remaining 32% selected "longer than 2 month" grace periods. Let me know if you want to see the charts for these questions.
4
Answers
-
Hi, @Courtney Ellis! We're actually running a poll on this, and I think it would be supremely useful if people would fill it out. We can get some solid answers on this for you.
https://www.surveygizmo.com/s3/5568952/TSIA-Rapid-Research-Response-Renewals-Impact
Steve
5
