2022 Tech Economic Sentiments Survey
If you are looking for visibility on how the current economy is impacting the technology industry, this is the survey for you (less than 20min to complete): https://survey.tsia.com/s3/6917452

Who manages the service offer at your organization? -including Customer Success, Support, Consulting

We are a $1b revenue company with 4500+ employees. As we are building our own practice of the service offer management (including Customer Success, Support, and Consulting) I wonder how other organizations have built this capability. Who creates and manages the offering portfolio, who does the user research, and who manages the launch and services portfolio?

Thanks for sharing your views & experiences!