What is stopping your organization from measuring Customer Success ROI with a dedicated Data Analyst

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David Preston
David Preston Member
in Customer Success

Leveraging data to streamline operations is paramount. Considering only 30% of Customer Success Organizations have a dedicated Data Analyst, what is stopping the other 70% of CS Organizations from implementing this role?

What is stopping your organization from measuring Customer Success ROI with a dedicated Data Analyst 3 votes

We are part of the 30% measuring CS ROI with a dedicated Data Analyst
66% 2 votes
Cost prohibitive
0% 0 votes
Not a priority
0% 0 votes
CS organization too segmented across business
0% 0 votes
CS organization early in it's formation
33% 1 vote
Other (Please elaborate in comments)
0% 0 votes

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