Are you providing AR/VR tools to your customers so they can perform services on their environment?

Trae ShattuckTrae Shattuck DirectorFounding Member | Scholar ✭✭

We are actively pursuing a path to deliver AR technologies to our field resources to enhance their ability to deliver services (i.e., break/fix services) in the field to our customers. However, we have concerns about directly providing this technology to our customers as well. If they don't know how to use the technology properly, it could result in a negative customer experience.

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