Comments
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Looking forward to this webinar, thank you for sharing!
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Hi @Ana Howes! We have not implemented this approach into our training strategies. It is a topic that we hope to look more into and eager to see the impact others are seeing who use it.
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Hello @Kim Metz! For Emerson, we train customers and our internal sales team. We focus on product and technology training. We work closely with business leaders and customers to identify those prime opportunities for enhanced training.
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Greetings @Christy Vega and @Spencer Hancock. I apologize for the delay in response, I was out of the office last week. For Emerson, we are seeing a slight uptick in eCourse and VILT courses that are available. Certainly, we'd like to see a greater increase in enrollments and exploring ways on how we can showcase the value…
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Thank you @Lexi Provost, I am registered for the event and look forward to attending.
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Hi Jesse, We started to meet on this topic on a bi-weekly basis. We're exploring how this will look not only for our customers coming in but also trainers leading in the classroom. There are so many fine details. I am interested to see what others are doing as well.
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Like others, the big push to customers has shifted to online training options like our virtual classrooms and eCourses. We also created a resource section on our website that hosts free videos and recommended online courses categorized by top personas.
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Hello everyone. I'm excited to be a part of this community and look forward to working together to meet the same goal - Customer Success!
