Anthony Bacak

Comments

Some thoughts: We have been using AR tools (TeamViewer Pilot) and either customer's own device or sending a low-end tablet to enable the tech. Important to set that expectation up front - will the remote team require a particular device or send one. The trick we have encountered is enabling customers to use both hands…

in Are you providing AR/VR tools to customers so they can perform remote services on their environment? Comment by Anthony Bacak July 2020
TeamViewer Pilot has been our preferred tool, it's very capable across platforms and cost effective.

in Are you providing AR/VR tools to customers so they can perform remote services on their environment? Comment by Anthony Bacak July 2020