Caryn Woodruff · Director of Technology

Comments

  • I would be really curious about how often teams see this issue, and the products they’re using. Considering some of the larger service management platforms out there, like ServiceNow, Microsoft Dynamics, Salesforce Service Cloud... no matter what you’re using, this is probably a concern for you. On one hand, you can track…
    in How do you combat the issue of agents not logging out? Comment by Caryn Woodruff January 2021
Avatar