Elise Lostutter · Business Process Manager, Global Customer Education · | Scholar ✭✭

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  • Hi@Ana Howes! Our teams use WebEx Training Center. It allows for breakout rooms, which is nice when an instructor needs to meet one on one with a student who may need a bit more help. It has the standard chat, polling, and recording features I think you see with the other vendors. I'm not as well versed in what is out…
    in Virtual classroom tools Comment by Elise Lostutter October 2020
  • @Alyssa Ortiz this topic is top of mind for us right now as we know we need those micro resources but aren't sure yet how we're going to execute. So many things to think about - how to segment content (by product, user persona, skill level, etc.), where will content live, who will create, what tools will we use. Really…
    in Microlearning & Educational Services Comment by Elise Lostutter August 2020
  • @Steven Forth Just out of curiosity, why so many learning management systems? Sounds like you have Saba and Successfactors now and looking to possibly add one more. Will that be a replacement for the existing two, or are you using different platforms for different audiences?
    in In addition to Education Services offers going all virtual, what other actions are you taking? Comment by Elise Lostutter July 2020
  • @Bill Hor @Lexi Provost I don't believe that we've had renewals come up in the last three months, so we're not tracking any losses yet. In Q2 we offered free on-demand access to our University for all customers, and as that closes at the end of June we will focus on transitioning from free to fee with new subscription…
    in How are companies getting customers to renew subscriptions in the COVID environment? Comment by Elise Lostutter June 2020
  • From the TSW Live conference we picked up a couple tips on how to better position VILTs. One was to communicate out a recorded snippet of the training so customers can see the value. While I don't know that we will be able to do that, we do intend to pull some positive feedback from recent VILT attendees and communicate…
    in What Persuasive Tactics are you Using for Driving Virtual Training? Comment by Elise Lostutter May 2020
  • At Teradata we're doing much of the same as @Alex Gershman mentioned. Our C-level leaders are hosting all-hands calls more often, and at the VP/Director level they are hosting virtual happy hours. At our headquarters in San Diego there is a gym and the fitness instructors held classes on a regular basis, pre-pandemic. Now…
    in Mental Well-Being Comment by Elise Lostutter May 2020
  • Hello Community! I'm Elise Lostutter, with Global Customer Education at Teradata. I'm excited to use this community as a resource for sharing ideas and gaining insights.
    in Community Introductions Comment by Elise Lostutter May 2020
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