Comments
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Excellent John, thank you
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As a support organization a few key trends include a higher reliance on our remote experts to proactively engage with customers to offer guidance, insights and recommendations. We have also seen a major increase in the use of live video and our HPE MyRoom collaboration platform to assist the onsite customer staff to triage…
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Great to join this elite group! I manage the Support Services portfolio here at HPE so have a focus on enhancing the customer experience in these unique and challenging times, keen to learn and collaborate with you all.