Jaakko · Director, Customer Service

We have not proactively communicated to those customers that are under sanctions. However, our volumes in support are generally such small for such customers that we actually haven't yet seen any requests by those customers at all.

Hi, we have the Operations team owning that through automation in our Support Portal. This applies for the wider Service disruptions.

Hello from Finland! I work as a director in a global Customer Support organization and I'm here to find inspiration for our development journey that we certainly have in front of us.