Comments
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Hi Lexi - my quick response is: it's all about the value of the offer and ensuring you have a solid market analysis to back up the pricing. If the value is clear and meets the Customer's needs, its a win/win for all.
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Thanks Doug, excellent feedback!!
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In my prior experience (this is going back many years...), if a PS resource was not directly billable, their time was allocated to COGs. Typically if a resource is on the bench, you can then further show their time allocation to pre-sales and training, just as an example.
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Hi Jack - thanks for providing such a comprehensive response! We are starting the journey as you know, so I will be sure to give you an update once we get pen to paper on the architecture. I agree on the point regarding the arbitrary dollar threshold so this is food for thought as we determine where to put a stake in the…
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Ensuring the Renewal Services Inside Account Managers are tightly aligned with their Product Sales counterparts is key to ensuring the connection between the Land and Adopt, Expand and Renew efforts. Early and often communications between the teams and the Channel and end customers is very important to ensure our Customers…
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Hi - great to virtually meet you all!