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ClaireHernandez
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Sr Director, Global Support
Activity
Discussions
4
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3
Discussions
Has anyone stopped charging customers for training? If so, what was the impact?
Answered ✓
74
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6
comments
0
points
Most recent by
ShaunAdler
August 2021
Services Delivery & Operations
Where do you post your Support "rules of engagement"
Answered ✓
26
views
3
comments
1
point
Most recent by
Dave Baca
April 2021
Services Delivery & Operations
Does anyone receive or write product requirements that come from the support org?
Answered ✓
37
views
3
comments
0
points
Most recent by
StevenForth
February 2021
Technology & Services Strategy
Adding a platinum level support tier. What do you include in yours?
Answered ✓
101
views
5
comments
0
points
Most recent by
EddieAguilar
November 2020
Services Delivery & Operations
Activity
Discussions
4
Comments
3
