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Francesco DiMauro
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Director, Customer Service & Excellence
Activity
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2
Discussions
Average Handle Time (AHT) benchmarks
Answered
76
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6
comments
0
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Most recent by
Carlos Alves
December 2022
Services Delivery & Operations
Phone tree options
Answered ✓
26
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2
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0
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Most recent by
Carlos Alves
November 2022
Services Delivery & Operations
Customer Satisfaction Survey Templates
Question
1
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0
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0
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Started by
Francesco DiMauro
October 2022
Best practices and recommended vendors for web accessibility compliance
Answered
1
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1
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0
points
Most recent by
Carlos Alves
October 2022
Community Post - Process Question
11
views
1
comment
0
points
Most recent by
Carlos Alves
October 2022
Activity
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5
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2
