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Re: Services Nomenclature - 20 Second Member Poll
For our emerging Digital Services team at Schneider: 1) Customer Success Managers (though these are far more focused on design/deployment than true 'success') 2) Customer Service Hub2 -
Re: How has COVID-19 impacted your investment priorities this year?
We have been pretty explicit that our priorities for 2020 (and into 2021) largely remain the same, despite the crisis. That said, very practically speaking, there are investments in those priorities …2 -
Re: What tangible expectations have been changed as "Outside Sellers" have become "Inside Sellers"?
Thanks, Martin. Certainly a couple of helpful insights - appreciate it. As you note (and I agree), fundamentally, the sales job doesn't change, but there are clear changes to expectations of both sal…2 -
Re: Mental Well-Being
At Schneider, we've deployed a range of practices -- from the "formal/HR" (reminders of various services including in our benefits packages) to the more informal -- like encouraging "v…8