Gavin O'Leary · VP Strategic Growth and Transformation · | Scholar ✭✭

Hi team, Apologies for the delay in getting back to you. On the question around onboarding, the way we approach it is in coordination to our customer segmentation. That is to say high touch for enter…

Thanks @Lexi Provost The paper and blog post linked are really well positioned to support the original question. For me it's not so much of the new services and more on the (new) deliverables. Everyb…

Hi All, great to be here. Looking forward to knowledge sharing with the community and driving the goal of achieving better Customer Success outcomes