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Re: What are the attach rate standards for a Managed Services offering?
Hi Divya! Thanks so much for the GREAT question! When I was running offer and product management for managed services at a tech company I used to get the same question. This question is a key indicat…4 -
Re: How are people applying scenario planning to technology services?
Hi Steven, I'm anxious to see how the community responds to this question. You are not alone, most companies were completely unprepared for the impacts of COVID-19 on the industry. As a result, we se…2 -
Re: Utilization Metrics
Hi Chris and Lexi, great question indeed! We absolutely are seeing members proactively reallocating resources from one service practice to another, in order to balance underutilized functions. We kno…2 -
What is the COVID-19 Impact to your Delivery Operations?
Hi Community, hope you are all staying safe and healthy! By now we hope you've seen our Rapid Research Response content and polls at: In this community, we'd love to hear how COVID-19 is impacting yo…1