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Re: How are you handling employee relocation in this remote working post-COVID world?
Like many organisation, NTT Ltd. is also evaluating role locations as we continue to learn more about the impacts and implications of Covid-19 on working practices and performance. Without doubt, the…3 -
Re: Is a virtual workforce influencing customer NPS scores?
Following the shift of our service delivery function to entirely remote operations in all of our global centres, we have seen an uptick in our Client Satisfaction scores, and SLAs have also improved.…2