-
How are you nurturing deep collaboration in a Pandemic world?
I hope that some of you have found some sort of magical elixir for what I'll call "deep collaboration" during a Pandemic. For context, I'm the TSIA Collaboration Champion for our company, b…6 -
Are employees eager to use chat when providing support, or do they resist?
For those of you who have introduced Chat support in the last few years, how did your employees react to the introduction of chat (not chat bots) in your company? Were they eager to use it, or were t…5