-
Re: COVID-19 Impacts to Digital Customer Experience
We've particularly been focused on how we pivot away from the high-value activities such as in-person QBRs and do things better digitally. This obviously means doing more remote sessions with our cus…6 -
How are you measuring the impact of COVID on your support delivery?
COVID-19 is impacting businesses in infinite different ways. For those of us concerned with how we can provide a great experience and be there from our customers through continued support delivery, h…1