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Re: Defending the Customer Success team with Cross Functional Peers Questioning Value
Hi Peter - I've found success in providing information or data that other teams don't have. For example, a combined view of data or a trend analysis that leads to new insights that impact account str…2 -
Re: Response Rate Changes to Customer Experience Surveys?
Very valuable insights. Thank you so much @John Ragsdale and @Gail Propson - I'm taking immediate action to review and deploy from your comments.1 -
Re: Response Rate Changes to Customer Experience Surveys?
Thanks @Gavin O'Leary. Very helpful! I especially like your focused attention on closed loop feedback.1