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Re: We are in the process of evaluating a new Customer Success Tool.
Martina - a lot of the customer success teams we work with use a range of tools to automate their work. We see Gainsight, Totango, StrikeDeck, and ChurnZero the most often amongst purpose-built tools…7 -
Re: PS Margins Calc Assistance
I would defer to someone is more familiar with the nuances of ASC 606, but my understanding is that if you include the price & cost of the service in the subscription you have to recognize the re…1