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Partner led CS
An attendee from Interact has the following question: When selling XaaS solutions through a tier 2 distribution model, what have you seen put in place with Partners to successfully drive adoption of …1 -
What new techniques are being used to develop customer relationships when delivering remotely?
This is a question that came out of our interactive member to member session on "extreme remote services." Companies are concerned it will be harder to build personal relationships with cus…1 -
Re: How are you handling employee relocation in this remote working post-COVID world?
@Mary Cay Kosten we did a rapid research response poll on this topic of "very virtual" organizations: https://www.tsia.com/rapid-research-response/dashboard 42% of respondents say they are …4 -
Re: Support KPIs
@Courtney Ellis, in the Support Services research practice, we publish and and refresh the following report:7 -
Technology & Services 50 Q2 2020
Do you have a question for me related to the webinar topic below? Please ask your questions here If you did not attend the event and would like to access it on demand, click the link below access the…1