Capacity management leading practices

Katy AllenKaty Allen VP, Professional Services Strategy & AnalyticsFounding Member | Scholar ✭✭

We are looking to up level how we analyze our capacity trends, using pipeline and existing resource pool skills. What are some things your organization is doing that are working really well?


  • Spencer HancockSpencer Hancock Senior Member Success Manager Moderator | mod

    Hi Katy, welcome to the TSIA Community forum! This is a great question. @Eileen Looi I'd be interested to get your take on Katy's question about capacity management.

    Katy here's a great webinar from Dave Young, Director Professional Services Research here at TSIA that you can review as well. It touches on resource management and capcity planning (hyperlinked) - Resource Management Best Practices, Trends and Actionable Insights.

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