TAGS!
We have enabled more tags. When you post a discussion or reply to a question, add tags. They have full search capability. Try it!
Listen to the main takeaways from our latest TSIA World Envision conference at TECHtonic podcast now!

Services or commercial compromises to keep selling?

Sarah Lowney
Sarah Lowney Founding Member | Scholar ✭✭

Have you seen the need to compromise/reduce - either in Service delivery or on commercials - to the current economic climate where sales cycles are longer, buyers may be more cautious and appetite to commit to large-scale transformation projects has diminished?

Answers

  • Christine Sei
    Christine Sei Founding Member | Scholar ✭✭

    Absolutely! Customers are demanding more self-service options and less vendor operated product-attached deployment services. We've doubled-down on effective scope writing, clear roles and responsibilities, and have been exploring more virtual collaboration tools which allow us similar touch points at a lower cost. I would love to know how other organizations are responding!