What does your Support Service incentive program look like?

Kimberly May
Kimberly May Vice President Support ServicesMember
edited April 14 in Remote Services

I would like to introduce a bonus based incentive program to Support Services. Does anyone use such a program? How is defined? I am currently thinking of including a bonus based on CSAT performance of cases unrelated to defects or enhancements in the product.


Sign In or Register to comment.

Hello there

It looks like you're new here. If you want to get involved, click one of these buttons!