Customer Training
Discussion List
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Training NPS benchmarkHi all, wondering if there is a recent study / industry benchmark for NPS scores in Customer Education (ideally by modality and maybe even including regional differences)?Answered Joachim Worf 55 views 2 comments 0 points Most recent by Alexander Ziegler Services Delivery & Operations
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Does customer training increase software license contract value and renewals?Looking for data that show customer training increases software license contract value, as well as increases renewals and decreases customer churn. Any recommendations for recent data?