Virtual New Hire Training in a Remote World

Eddie AguilarEddie Aguilar Senior MSC and Gainsight SpecialistModerator | mod
edited November 20 in Culture & Well-being

With the uncertainty of when/if/how we will return to the office. How do you find yourself leveraging existing tools or new tools to properly train and integrate new hires?

We are really honing in our curriculum with some vital learn and test virtual delivery methods that actually would have helped even in the office environment but, I would like to open up a discussion about lessons learned so far and emerging best practices.

A big pain point we are trying to overcome is building team relationships and integrating new hires in to the culture. The majority of the team used to be in the office, which helped build those "ping me anytime" relationships. Missing those water cooler and spin your chair around moments, how have you begun to fill those gaps virtually?

Thanks in advance for any contributions :)


  • Lexi ProvostLexi Provost Member Success Coordinator Moderator | mod

    Hi @Eddie Aguilar, thank you for your question. We do have a couple recently published papers that could be really valuable as you continue to navigate virtual employee training. One is our paper Remote Employee Wellness by our EVP Thomas Lah. The other is The State of Knowledge Management 2020, but our VP of Technology Research, John Ragsdale.

    @Gavin O'Leary or @Gerry Nolan, any input on employee training in a virtual environment?

  • Alexander ZieglerAlexander Ziegler Program Director, Business Development for Training & Skills Founding Member | Scholar ✭✭

    A small idea from my view: I have seen one great idea and this was virtual meetings where people started to speak about things in their career that completely failed. I have seen this with high level Executives, medium and 1st line management, and it had a great success: people understood that there are others in the company who fail, who learn, and that all of this is natural.

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