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Are there online community benchmarks?

BeverlyvandeVelde
BeverlyvandeVelde Global Certification LeaderMember | Enthusiast ✭

Are there any industry benchmarks around healthy online community forum activities? Specifically:

1) Forum Activity - based on the size of community, how many new questions and new comments occur on average?

2) What is an average percentage of unanswered questions?

3) What is an average percentage of solutions found / answered questions?

Answers