This is a question that came out of our interactive member to member session on "extreme remote services." Companies are concerned it will be harder to build personal relationships with customers when delivering remotely.
For Education groups that provide central global services (Virtual Labs, Collaboration Tools, etc) how do you allocate those costs to your P&L country groups? For example if you have a central labs for the lab portion of VILT classes how are they paid for? If an allocation model what are the factors that are used in the model?